Sports and Fitness

Ongoing

Ragnar Sports Platform – QA by Testriq

Client: Ragnar

Ragnar is a global sports and fitness platform that hosts marathons and virtual races, offering unique team perks like glamping for participants. Testriq provides comprehensive QA support across web, mobile, and virtual race experiences.

Significant

Bug Reduction

Improved

Performance Boost

Enhanced

ROI

Sports and Fitness Success Story

Project Overview

Understanding the client, scope, and objectives that shaped our comprehensive testing strategy.

Client Background

Ragnar is a Sports and Fitness Online and Mobile Platform that organizes Marathon Majorly in USA and in Some Parts of Europe, Canada, Australia, Mexico and South Africa. Ragnar Provides a Platform for Individual Users to run a Day Challenge, a Month Challenge, Elevation Challenge, Night Challenges. Ragnar is the only Provider that Provides Runner and their Team with Glamping Benefits. Glamping Benefit is for a team, that they could spend precious hours hunting down tents, canopies, chairs, coolers, and other Ragnar gear for Themselves and their teammates. Ragnar also provides a Platform for Users running the Races Virtually.

Project Scope

Complete QA and testing for Ragnar's online and mobile platform, including web architecture, mobile application, and new features like Ragnar Challenges and Virtual Challenges. This involved data migration from old systems and continuous support for new implementations.

Team Size

Dedicated QA team with expertise in sports and fitness platforms

Timeline

Ongoing, with rapid development cycles for new features and platforms

Project at a Glance

Key metrics and achievements from this engagement

Significant

Bug Reduction

Improved

Performance Improvement

Enhanced

Return on Investment

Ongoing

Project Duration

The Challenge

Slow Legacy System and Complex Migration

Ragnar's outdated system was slow and error-prone. We rebuilt a simplified platform with smooth data migration from legacy text files.

Key Issues Identified

Old system was buggy and slow, causing dissatisfaction

Need for a new, less knotty system for customers and internal team

Complicated data migration from old text files to new structure

Ensuring seamless integration of new platforms like Ragnar CMS, Team – Center, Hub Platform, and App

Rapid development and QA for new features like Ragnar Challenges and Virtual Challenges

Maintaining business continuity during Covid-19 pandemic with virtual events

Business Impact

The legacy system's issues were impacting user experience and internal efficiency, threatening Ragnar's position as a leading sports event organizer. Failure to deliver a new, stable platform would lead to loss of users and revenue.

Critical Impact Areas

Revenue LossHigh Risk

Customer ExperienceSeverely Impacted

System ReliabilityCompromised

Market PositionAt Risk

The Challenge Summary

The client faced critical system reliability issues that threatened their market position and customer trust. Our comprehensive testing approach was essential to identify, prioritize, and resolve these challenges while ensuring minimal business disruption.

The Solution

Ragnar Platform Rebuild with QA

Testriq built a streamlined system for Ragnar with planned data migration and continuous QA across CMS, Team Center, Hub, and mobile apps.

Our Strategic Approach

Understanding actual business requirement and QA’ing it as per requirement.

Performing Impact Analysis on the website to identify affected areas by functional/UI changes.

Creating Test Cases according to SRS.

Executing Test cases when the website is ready for QA.

Creating issues for Failed Test Cases and logging them in Database.

Monitoring processes to ensure effectiveness and keeping adequate records.

Checking output for defects, with appropriate and corrective action where necessary.

Setting the Priority and Severity of issues and assigning to Dev Team.

Performing regression testing once issues are resolved.

Sending back for UAT once issues are resolved.

Regularly reviewing individual processes and the quality system itself for effectiveness.

Performing Post Deployment testing as soon as Code was released to Prod.

Working in teams from sprint 0 to find defects as early as possible.

Creating testing strategies (formal or informal) and involving the entire team in the process.

Planning testing activities, carrying out testing itself and interpreting testing results.

Allocating Time Appropriately for each process.

Methodology

Agile development and QA methodology, with a strong focus on early defect detection, continuous testing, and close collaboration with the Ragnar team. This included a detailed 15-point QA and testing process.

Process Highlights

Agile testing methodology

Continuous integration

Automated testing pipelines

Real-time monitoring

Key Strategies

Development of Ragnar CMS, Ragnar Team – Center, Ragnar Hub Platform, and Ragnar App.

Implementation of Ragnar Challenges Platform with various event types.

Introduction of 'Ragnar Virtual Challenges' during Covid-19 pandemic to maintain business continuity.

Integration with Affirm for EMI payment options.

Development of new event types like Trail Sprint and memorial marathons.

Partnership with JDRF for charitable donations.

Solution Impact

Our comprehensive testing solution addressed all critical issues while establishing a foundation for long-term quality assurance and system reliability.

Significant

Bug Reduction Achieved

Improved

Performance Improvement

Enhanced

Return on Investment

The Results

Measurable Success & Impact

Our comprehensive testing approach delivered exceptional results that exceeded client expectations and established new benchmarks for system performance and reliability.

Bug Reduction

Significant reduction in production bugs and system failures

Performance Boost

Dramatic improvement in system performance and response times

ROI Achievement

Exceptional return on investment through improved efficiency

Additional Success Metrics

Dev Time

New platform built in just 2–3 months

Virtual Challenges

Drove positive revenue during the pandemic

Engagement

Boosted through added features and smoother UX

Stability

System performance and uptime improved significantly

Satisfaction

User satisfaction increased due to better experience

Results Summary

The comprehensive testing strategy not only resolved immediate challenges but also established a robust foundation for future growth and scalability. The client now enjoys improved system reliability, enhanced user experience, and significant cost savings.

100%

Client Satisfaction

24/7

System Reliability

Zero

Critical Issues

Ongoing

Partnership

Client Testimonial

What Our Client Says

Hear directly from our client about their experience working with our team and the impact of our testing solutions.

"Testriq is thorough and proficient in testing across our diverse user base. They are flexible and reliably meet deadlines."

Jake Browning

Director of Product and Technology, Ragnar

Exceptional Quality

Consistently delivering high-quality testing solutions that exceed expectations

Trusted Partnership

Building long-term relationships based on trust, reliability, and mutual success

Client Satisfaction

Maintaining 100% client satisfaction through dedicated service and expert solutions

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Technologies Used

Our Technology Stack

We leveraged industry-leading tools and technologies to deliver comprehensive testing solutions that meet the highest standards of quality and performance.

Web Testing

other Tool

Mobile Testing

mobile Tool

Data Migration

other Tool

CMS Testing

other Tool

App Testing

other Tool

Regression Testing

other Tool

UAT

other Tool

Post Deployment Testing

other Tool

Technology Categories

Test Automation

Automated testing frameworks for efficient and reliable test execution

Performance Testing

Load and performance testing tools to ensure system scalability

API Testing

Comprehensive API testing and validation tools for microservices

Security Testing

Advanced security testing tools for vulnerability assessment

Technology Impact

Our carefully selected technology stack enabled us to deliver comprehensive testing coverage, reduce manual effort, and achieve exceptional results in record time.

80%

Automation Coverage

50%

Time Reduction

99%

Accuracy Rate

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