Testing Canva’s Design Platform
Client: Canva
Canva offers free access with paid plans like Pro and Enterprise for added features. Testriq Lab ensured smooth implementation and bug-free releases across major UI updates and platforms.
Graphic design Success Story
Project Overview
Understanding the client, scope, and objectives that shaped our comprehensive testing strategy.
Client Background
Canva is a graphic design platform that allows users to create social media graphics, presentations, posters, documents and other visual content. Users can choose from many professional designed templates, and edit the designs and upload their own photos through a drag and drop interface. The platform is free to use but offers paid subscriptions like Canva Pro and Canva for Enterprise for additional functionality.
Project Scope
Complete testing overhaul covering desktop browsers, mobile browsers and native apps for Android and Apple devices. We helped Canva in testing across all platforms/browsers on supported old and new versions of OS/Browsers covering 100s of test cases every day to support daily release on mentioned platforms.
Team Size
Dedicated QA team with expertise in cross-platform testing
Timeline
Ongoing since 2018, supporting daily releases across multiple platforms
Project at a Glance
Key metrics and achievements from this engagement
What is Canva
Canva is a free graphic design platform with an easy drag-and-drop interface and rich creative assets for both casual users and professionals.
Key Platform Features
Drag-and-Drop Interface
Easy to use drag-and-drop interface with search functionality for finding specific images, or browsing through categories like lines, banners, shapes, frames, animals, food, travel, technology, and more.
Rich Media Library
Access to over a million photographs, graphics and fonts, aimed at mainstream users who don't consider themselves designers, as well as professionals who want to collaborate with clients.
Smart Text Features
Text dynamically resizes as you type and automatically changes from black to white as you experiment with different backgrounds. Grid lines help users figure out center and margins.
Multi-Platform Support
Desktop Browsers
Full-featured experience on PC with comprehensive design tools and advanced functionality.
Mobile Browsers
Optimized mobile web experience for on-the-go design creation and editing.
Native Apps
Dedicated iOS and Android applications with platform-specific optimizations for tablets and mobile devices.
The Design Philosophy
Canva offers an easy to use drag-and-drop interface; it's as easy to use, as described. On the left side of the screen, you have a search box where you can type in keywords to find specific images, or you can browse through the categories, like lines, banners, shapes, frames, animals, food, travel, technology, and more and just begin dragging and dropping things onto the blank canvas to the right.
Other options let you quickly add backgrounds, choose from premade layouts, add text or even your own uploaded work. And there are a number of little things that Canva does that make it easy on end users who aren't design savvy.
Smart Design Features
UI Overhaul and Multi-Platform QA for Canva
Since 2018, Canva underwent major UI changes and feature additions. We ensured defect-free releases and maintained complete QA documentation across platforms.
Key Issues Identified
Complete UI overhaul since 2018 with introduction of many new features
Supporting daily releases across desktop browsers, mobile browsers and native apps
Testing across 100s of test cases daily for multiple platforms
Ensuring drag-and-drop interface functionality across all platforms
Cross-platform compatibility issues (PC, Mobile, iPad, Tablet)
Maintaining comprehensive QA documentation for references
Business Impact
Failure to ensure quality would lead to poor user experience across millions of users, negative brand perception, and potential loss of market position as a leading graphic design platform.
Critical Impact Areas
The Challenge Summary
The client faced critical system reliability issues that threatened their market position and customer trust. Our comprehensive testing approach was essential to identify, prioritize, and resolve these challenges while ensuring minimal business disruption.
Multi-Platform QA for Seamless Canva Experience
We ensured smooth UI updates and feature rollouts with a complete testing strategy across all devices and platforms.
Our Strategic Approach
Understanding requirement through requirement documents and client communication
Drafting requirement documents, mind maps, etc for references
Creating test cases based on requirement
Creating different test sets for Sanity, Regression etc
Executing test runs after release
Posting issues for found bugs
Maintaining test data, records
Help development team to reproduce issues, if required
Create status reports of test runs and share with team
Perform fixed defect verification
Methodology
Agile testing methodology with continuous testing to support daily releases and rapid feature integration across multiple platforms and browsers.
Process Highlights
Key Strategies
Comprehensive testing across desktop browsers, mobile browsers and native apps for Android and Apple devices
Daily execution of 100s of test cases covering all supported platforms
Focus on functional testing, GUI testing, usability testing, accessibility testing, and performance testing
Extensive drag-and-drop interface testing across all platforms
Cross-platform compatibility testing (PC, Mobile, iPad, Tablet)
Close collaboration with development team for defect reproduction and verification
Solution Impact
Our comprehensive testing solution addressed all critical issues while establishing a foundation for long-term quality assurance and system reliability.
Measurable Success & Impact
Our comprehensive testing approach delivered exceptional results that exceeded client expectations and established new benchmarks for system performance and reliability.
Bug Reduction
Significant reduction in production bugs and system failures
Performance Boost
Dramatic improvement in system performance and response times
ROI Achievement
Exceptional return on investment through improved efficiency
Additional Success Metrics
Results Summary
The comprehensive testing strategy not only resolved immediate challenges but also established a robust foundation for future growth and scalability. The client now enjoys improved system reliability, enhanced user experience, and significant cost savings.
Canva's Evolution Story
From a school yearbook platform to a global design powerhouse, discover how Canva transformed the graphic design industry and why comprehensive testing became crucial for their success.
Foundation
Canva was founded in Sydney, Australia, by Melanie Perkins, Cliff Obrecht and Cameron Adams on 1 January 2012. The concept took shape when Perkins and Obrecht were working on Fusion Books, applying online design platform concepts to the school yearbook market.
Initial Growth
Canva initially allowed editing photos and text which include creating a document, presentation, blog graphic, Facebook cover, social media image, card, photo collage, poster, invitation, or business card.
Video Integration
From 2019 Canva introduced a video editing tool which allows creating digital design with stock video, soundtracks, layouts, typography, and animation.
App Ecosystem
Canva has introduced a new platform for third-party app integration as part of the company's goal to be 'a one-stop-shop for all design needs', Canva Apps allows developers to integrate their apps into Canva.
The Vision Behind Canva
They always knew that the technology behind Fusion Books was more powerful than the school yearbook market alone. That inspired them to start Canva - democratizing design and making it accessible to everyone, regardless of their design experience.
Marketing & User Attraction
Canva being free to use tools with access to millions of free elements (photos, typography, animations) attracts millions of users on its platform and is considered one of the leading graphic design portal.
Canva's recent addition of video editing tool is also available free to use, further expanding their user base and market reach.
Platform Strengths
What Our Client Says
Hear directly from our client about their experience working with our team and the impact of our testing solutions.
"I highly recommend Testriq for their outstanding QA testing services provided to Canva over the past few years."
Exceptional Quality
Consistently delivering high-quality testing solutions that exceed expectations
Trusted Partnership
Building long-term relationships based on trust, reliability, and mutual success
Client Satisfaction
Maintaining 100% client satisfaction through dedicated service and expert solutions
Our Technology Stack
We leveraged industry-leading tools and technologies to deliver comprehensive testing solutions that meet the highest standards of quality and performance.
Manual Testing
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Automation Testing
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Cross-Browser Testing
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Mobile App Testing
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Performance Testing
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Usability Testing
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Accessibility Testing
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GUI Testing
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Functional Testing
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Technology Categories
Test Automation
Automated testing frameworks for efficient and reliable test execution
Performance Testing
Load and performance testing tools to ensure system scalability
API Testing
Comprehensive API testing and validation tools for microservices
Security Testing
Advanced security testing tools for vulnerability assessment
Technology Impact
Our carefully selected technology stack enabled us to deliver comprehensive testing coverage, reduce manual effort, and achieve exceptional results in record time.
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