ISTQB + ISO 9001 + ISO 27001 Certified

Our QA Process — How Testriq Delivers Software Quality

A six-phase, risk-first, evidence-based methodology — Discovery, Strategy, Planning, Execution, Reporting, Closure. Built for teams that ship continuously but answer to auditors quarterly. Refined across hundreds of engagements spanning SaaS, BFSI, healthcare, manufacturing, IoT, and gaming.

Four principles behind the process

Process diagrams without principles are decoration. These four govern every phase below.

Risk-first prioritisation

Coverage targets follow risk impact, not feature count. A 10-test suite that exercises the 3 highest-revenue flows beats a 200-test suite that exercises every settings checkbox.

Shift-left + shift-right

We engage at design review (catch ambiguities early) and operate synthetic monitors in production (catch regressions post-deploy). The middle — pre-merge automation — is the cheap part.

Evidence-grade, not just exec-summary

Every test produces a record an auditor can verify. No untracked spreadsheets, no "trust me" sign-offs. Audit cycles become 3-day exports instead of 3-week scrambles.

ISTQB-certified people, ISO-controlled processes

Testers are ISTQB-certified; the lab itself operates under ISO 9001 + ISO/IEC 27001. Customer data and test artifacts are handled accordingly.

The six phases

Each phase has a defined output. Skip a phase, lose the evidence trail behind every later one.

1. Discovery & Risk Modeling

Week 1

We start by mapping your product, users, integration surface, and regulatory perimeter. The output is a prioritised risk register that drives every subsequent decision — what to automate first, where to invest manual effort, which compliance frameworks apply.

Deliverables

  • System + integration map
  • Risk register (probability × impact)
  • Compliance scope (SOC 2 / GDPR / HIPAA / IEC 62443 / etc.)
  • Existing test asset inventory

2. Test Strategy

Week 1-2

A test strategy answers what we test and why — driven by the risk register. It commits to the testing types in scope, the coverage targets, the entry / exit criteria, and the boundary between Testriq + client responsibilities. Cross-reference our test strategy template.

Deliverables

  • Test strategy document (scope, approach, ownership)
  • Test pyramid + automation target ratio
  • Tooling + framework decisions
  • Resource plan + RACI matrix

3. Test Planning & Case Design

Week 2-4

Strategy turns into concrete plans — per-release test plans, environment requirements, test data needs, and detailed test cases. We follow our test case template + standard test plan template so deliverables are auditor-ready and onboarding-friendly.

Deliverables

  • Release-level test plan
  • Functional + non-functional test cases
  • Test-data + environment requirements
  • Automation script library

4. Test Execution

Continuous (per release / per sprint)

Cases get executed against the build under test — automated suites in CI for fast feedback, manual exploratory for high-risk areas. Defects get logged with full reproduction context + severity rating + impact analysis. Wires into regression testing and automation testing practices.

Deliverables

  • Daily test execution status
  • Defect log with severity + reproducibility
  • Automation run reports (CI-integrated)
  • Exploratory testing session charters + notes

5. Reporting & Evidence

Per release + per audit cycle

Every test run produces auditable evidence — coverage metrics, pass/fail trends, defect-density per module, time-to-resolution. For regulated industries, evidence packs are bundled per control framework (SOC 2 TSC / IEC 61508 SIL / FDA 21 CFR Part 11) so auditors can trace every control to its proof.

Deliverables

  • Per-release QA report (executive summary + drilldown)
  • Coverage + defect-density dashboards
  • Compliance evidence packs (audit-ready)
  • Sign-off recommendations with risk callouts

6. Closure & Retrospective

Per release / per project end

We don't just close tickets — we close loops. Every release retrospective surfaces process gaps, automation candidates, recurring defect classes, and team coaching opportunities. The next discovery cycle inherits a sharper risk register because of it.

Deliverables

  • Release retrospective deck
  • Process-improvement backlog
  • Automation-candidate prioritisation
  • Quality metric trend vs prior releases

Frequently Asked Questions

How does Testriq's QA process differ from STLC?

STLC is the academic six-phase framework — Requirement Analysis, Test Planning, Test Case Design, Test Environment Setup, Test Execution, Test Cycle Closure. Our 6-phase process is operationally similar but front-loads a Discovery + Risk Modeling step that drives every subsequent decision, and adds an explicit Reporting + Evidence phase tuned for regulated-industry audit cycles. See our /stlc-explained page for a detailed breakdown of the academic STLC framework itself.

Can the process be compressed for small or fast-moving projects?

Yes. For a 2-week startup MVP, Discovery + Strategy compress to a half-day workshop, Planning + Case Design happen in parallel with execution, and Reporting is a single PR comment + dashboard rather than a formal evidence pack. The phases stay; the artifacts shrink to match the risk profile.

Do you replace our existing QA team or augment it?

Either model. Augmentation: Testriq engineers embed in your existing team, follow your ticket flow, contribute to your test suite, and exit cleanly. Replacement: we own the entire QA function with a dedicated lead, escalation channel, and monthly steering reviews. Most engagements start augmented and grow into managed if it works.

How is risk-based testing different from generic risk-based testing claims?

Risk-based testing requires a quantified risk register — probability × impact, scored, prioritised, dated, and traceable to a specific test case. We build that register in Discovery, refresh it per release, and decline to run tests that don't map to a register entry. That discipline is what makes the "risk-based" claim real rather than marketing.

What QA tools do you typically use?

Stack varies by client. Common: Playwright / Cypress / Selenium for web automation; Appium / Espresso / XCUITest for mobile; Postman / Newman / Pact for API; JMeter / k6 / Locust for performance; Burp / OWASP ZAP for security; Xray / TestRail / Zephyr for test management; Jira / Linear for defect tracking. We extend whatever you already have rather than impose a Testriq-only stack.

How long until we see measurable improvement?

First-pass results inside 4-6 weeks (defect-leakage reduction, coverage visibility, evidence-pack discipline). Sustained improvement on the 8-16 week mark — automation ROI compounds, audit prep collapses from weeks to days, and release confidence stops needing "hope" in standup status reports.

Get a QA Process tailored to your release cadence

Talk to a QA lead. We'll map your release rhythm + compliance scope to a 6-phase plan you can act on this quarter.

Talk to a QA Lead